Delivery

UPDATED 15/11/20:

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within one working day. However, please note that during special releases, major holidays and sale periods this may take longer. 

PLEASE NOTE: During the COVID-19 crisis we are currently shipping as normal and we will endeavour to update all customers if there are any changes to this. However, some parts of the world are experiencing delays in courier times. Please refer to your tracking for further info.

If you have any questions around shipping please emailinfo@theworldofnalu.com 

 

CHRISTMAS SHIPPING

We want you to have confidence when shopping with us this Christmas, thats why we’re temporarily extending our returns period. Any order placed from the 15th November until the 24th December 2020 will have until January 15th 2021 to be returned. Our extended returns policy applies across all full price purchases, and excludes sale items. 
Items purchased in the sale can not be refunded but are eligible for a gift card or exchange.
 
SHIPPING

We ship to the UK with Royal Mail and worldwide with DHL Express, for the fastest & most reliable service. Please see our shipping rates below. 

 
Please refer to the table below to check delivery information for your country. If you don't see your country listed below, it unfortunately means that we don't deliver there right now. But be sure to check again soon as we're always adding new destinations to the list.

 

Next Day Delivery

Currently we only offer next day delivery within mainland UK. Please refer to the table below for costs and timings.

DESTINATION METHOD COST TIMESCALE
UK

TRACKED & SIGNED

FREE 1-3 DAYS*
(Mon-Fri)
UK EXPRESS
Mainland only
£5 /
FREE OVER £100 
NEXT WORKING DAY
(Place order before 12pm
Mon-Thu for next day delivery.)
France EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Germany EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days


*3-6 days Northern Ireland, Channel Islands, Scottish Highlands, Isle of Man.

Please note that we deliver Monday - Saturday, excluding Bank Holidays. Although we use all reasonable means to ensure your order is delivered within the specified time frames, during busy periods (including sale) deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.

International Delivery

Please refer to the list below for costs and timings. If you don't see your country listed below, it unfortunately means that we don't deliver there right now. But be sure to check again soon as we're always adding new destinations to the list! Currently we only offer next day delivery within mainland UK.

Delivery Destinations, Costs & Timescales


Europe

Destination Method Cost Timescale
Albania EXPRESS

£10 / £5 OVER £100 / 
FREE OVER £200

1-3 working days
Armenia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Austria EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Azerbaijan EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Belgium EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Belarus EXPRESS £12 / £7 OVER £100 / 
FREE OVER £200
1-4 working days
Bosnia and Herzegovina EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Bulgaria EXPRESS   £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Croatia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Cyprus EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Czech Republic EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Denmark EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Estonia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Finland EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
France EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Germany EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Greece EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Hungary EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Iceland EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Ireland EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Italy EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Latvia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Lithuania EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Luxembourg EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Macedonia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Malta EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Monaco EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Montenegro EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Netherlands EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Norway EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Poland EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Portugal EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Romania EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Russia EXPRESS £12 / £7 OVER £100 / 
FREE OVER £200
1-4 working days
Serbia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Slovakia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Slovenia EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Spain EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Sweden EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Switzerland EXPRESS £10 / £5 OVER £100 / 
FREE OVER £200
1-3 working days
Ukraine EXPRESS £12 / £7 OVER £100 / 
FREE OVER £200
1-4 working days


Africa

Destination Method Cost Timescale
Morocco EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
1-3 working days
South Africa EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
1-3 working days

 

Asia + Middle East

Destination Method Cost Timescale
China EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Hong Kong EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
India EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
Indonesia EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Israel EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Japan EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Jordan EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
4-5 working days
Kazakhstan EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-8 working days
Kuwait EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
4-6 working days
Lebanon EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Malaysia EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Philippines EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-7 working days
Qatar EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
4-6 working days
Saudi Arabia EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Singapore EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
South Korea EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Taiwan EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Thailand EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
Turkey EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
United Arab Emirates EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
4-6 working days

 

Australia + Oceania

Destination Method Cost Timescale
Australia EXPRESS £12 / £6 OVER £100 / 
FREE OVER £200
5-6 working days
Fiji EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days
New Zealand EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-6 working days

 

North + Central America

Destination Method Cost Timescale
Bahamas EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Bermuda EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Canada EXPRESS £12 / £6 OVER £100 / 
FREE OVER £200
1-3 working days
Costa Rica EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
El Salvador EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Mexico EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
United States EXPRESS £12 / £6 OVER £100 / 
FREE OVER £200
1-3 working days
Panama EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days

 

South America

Destination Method Cost Timescale
Argentina EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
Bolivia EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-8 working days
Brazil EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-8 working days
Chile EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Dominican Republic EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-7 working days
Colombia EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Ecuador EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-8 working days
Paraguay EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
6-8 working days
Peru EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Uruguay EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days
Venezuela EXPRESS £20 / £10 OVER £200 / 
FREE OVER £300
5-7 working days

 

Please note - a working day excludes public/bank holidays. These can vary according to country.

*We will not accept any liability for incorrectly addressed orders.

Payment, Tax & VAT

Payment is to be made in GBP or Euros. International credit card providers or banks (excluding UK or EU) will determine the exchange rate, and may add an additional processing or administration charge which the cardholder will be liable to pay.

All product prices shown on the website are inclusive of any applicable UK VAT. This means that the total price you pay for the product is always the same, regardless of whether or not UK VAT is chargeable on our sale of the product.

Customers may be contacted by our courier for additional customs information.

For those customers wishing to claim back VAT on orders outside of the EU, unfortunately we do not refund any VAT requests.